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Credits in Doctranslate.io are a virtual currency used to pay for the platform’s translation services. Each translation deducts a certain amount of credits from the user’s account. When registering a new account, users are provided with 5 free credits to experience the product. To continue using the service after the free credits are exhausted, users can purchase additional credits through Momo, ATM cards, PayPal, or credit/debit cards.

How to Add Credits

There are currently two ways to buy credits on Doctranslate.io: purchasing a basic package based on the number of credits and subscribing to a monthly package:

  1. Steps to Add Basic Credits:

Step 1: Select ‘Add credits’ at the top of the web page

Step 2: Choose the number of credit packages you want to buy in the ‘Basic package’ section and click ‘Buy’

Step 3: Choose the payment method and proceed with the payment. Available payment methods include Momo, ATM cards, PayPal, or credit/debit cards

2. Steps to Subscribe to a Monthly Package:

  • Step 1: Select ‘Payment’ at the top of the web page.
  • Step 2: Choose the number of credit packages you want to buy in the ‘Monthly package’ section (there are 3 packages) and click ‘Subscribe’

Step 3: Choose the payment method and proceed with the payment. For the monthly package, there are only two payment methods: PayPal or credit/debit cards.

  1. For Business Users

Business users who register directly with Doctranslate.io will not need to add credits. Each business account will be allocated an unlimited number of credits to use, and the total cost will be calculated and billed at the end of the month, along with the service package that the business has registered for.

  1. So, should you choose the basic package or the monthly package?

Choosing between the basic package and the monthly package on the platform depends on your needs and goals when using Doctranslate.io. Here are some factors to help you make the best decision:

  1. Translation Needs:
  • Basic Package: If you only need to translate a few specific documents or infrequently, the basic package may be suitable. It allows you to add Credits as needed and experience the benefit of 5 free credits upon registration.
  • Monthly Package: If you have a need to translate many documents monthly and want to use special features such as text summarization or inviting others to review, the monthly package may be a good choice. It offers convenience and savings for users with significant needs.
  1. Special Features:
  • Basic Package: This package is suitable for basic document translation without requiring special features such as inviting others for review. If you only need text translation, it can meet your needs.
  • Monthly Package: If you need text summarization or to invite others to participate in review to improve translation quality, the monthly package is the right choice. It opens up these features for your use as needed.
  1. Frequency of Use:
  • Basic Package: Suitable for users with moderate translation needs. You can add Credits as needed.
  • Monthly Package: Ideal for users who translate monthly or have a high frequency of use. This package helps you save costs if you use the service regularly.

Conclusion: Based on your specific needs for translation and usage features, you can choose between the basic and monthly packages on Doctranslate.io. Carefully consider and select the package that fits your goals and finances to enjoy the best translation experience.

Note:

  • The credit cost table for business accounts will differ from that for individual user accounts.
  • Credit calculation for translation modes:
    • Document Translation
      • Accurate Translation: 1 credit = 1000 words
      • Professional Translation: 5 credits = 1000 words
      • Image Translation in File: 0.1 credit = 1 image/1 scanned PDF page
    • Text Translation
      • Accurate Translation: 1 credit = 1000 words
      • Professional Translation: 5 credits = 1000 words
    • Image Translation
      • Professional Translation: 1 credit = 1 image/1 scanned PDF page
    • Audio Translation
      • Professional Translation: 1 credit = 1 minute

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